How to Prevent Layoffs From Traumatizing Your Employees

Helping your remaining team heal is critical for your company’s future More than 22 million Americans have lost their jobs in the past month. In recent days, we’ve seen poor decisions made by executives wh... Read more

How to Talk to Your Team During a Pandemic

It’s time for steady decision-making and lots of repetition The coronavirus pandemic — and its economic impact — is already proving to be an intense stress test for businesses of all sizes and types. M... Read more

What Startups Can Learn From Facebook’s Reckless ‘Move Fast and Break Things’ Mantra

What even smart companies get wrong about core values In his new book Facebook: The Inside Story, journalist Steven Levy recounts a time in 2009 when employees wanted to articulate what Facebook stood for. How ... Read more

Networking Sucks — So Do This Instead

There’s no need to fake your way through awkward interactions if you focus on the opportunities you already have No question about it: The need to “network” leaves most of us cold. The gripping and grinning, the f... Read more

My Giving List This Year

Published December 26, 2015 on Medium.com December invariably invites a look back over the closing year, and that can quickly lead to assessing one’s life to date. I’m as susceptible as anyone to this progression, a... Read more

A Bleeding Heart Responds to TEDxSanQuentin

Published February 2, 2016 on Medium.com Recently I was lucky to be invited to TEDxSanQuentin, one of those “independently organized” gatherings done in the TED talks style, and under the aegis of the high-end confe... Read more

And Now, For Something Different

Published March 4, 2016 on Medium.com About four and half years ago I came to work at Twitter. I already knew a few of the founding team, and had grown to love the service through launching and running @google for a... Read more